We hope you love your leiər ritual, but if something isn’t right, we’re here to help.

We accept returns on unopened, unused items within 14 days of delivery. Due to the nature of fragrance, we’re unable to accept returns on opened or used products.

If your order arrived damaged or there was a mistake, email us at help@leierfragrances.com with your order number and a quick note. We’ll make it right.

Please note:

– Original shipping fees are non-refundable

– Return shipping costs are the responsibility of the customer (unless we made a mistake)

– We do not accept returns on samples or final sale items

Thanks for understanding.

All direct payments are processed securely and comply with PCI-DSS standards. These standards are managed by the PCI Security Standards Council, a collaboration between trusted brands like Visa, MasterCard, American Express, and Discover.

Standard delivery typically takes 3 to 7 business days within the U.S. Once your order ships, you’ll receive a tracking number to follow its progress.

If your order hasn’t arrived within 10 business days, please contact us with your order number at help@leierfragrances.com and we’ll look into it right away.

We restock regularly. If something you love is sold out, send us a message with the product name in the subject line. We’ll make sure you’re the first to know when it’s back.